About Us

Pama Hospitality Services offers affordable and personalised operations management services to independently owned hotels, motels and resorts across Australia. We are proud to revolutionise businesses to deliver greater efficiency, improved profitability and achieve higher levels of Guest Satisfaction, to help them become leaders in their local market.

The Pama Hospitality Services Journey…

Pama was founded by director Akshay Sawant (Ash) in 2017, who has over 15 years’ experience working in the hospitality industry. Over the years, he has successfully managed independent properties profitably and efficiently, as well as larger properties that are linked to world-renowned brands including Hilton, IHG, Marriott and Accor.

Understanding that independently owned hotels, motels and resorts have access to fewer resources and lower budgets than larger hotel chains; Ash established Pama Hospitality Services to help level the playing field, allowing independents to gain access to quality and affordable operational services.

Just two years after establishment, Pama is proud to have won “Best Hospitality Staffing and Revenue Management Specialists 2019 – Queensland” in the Global Hospitality Awards.

Personalised services for Independently owned businesses
in the Hospitality industry.

Pama Hospitality Services’ mission is “Underpinning your Business Success”; and we are here to assist hotels, motels and resorts across Australia with all aspects of day-to-day operations management. You can rely on us to provide you with our expertise across a broad range of services, while conveniently only dealing with one trusted supplier.

Here are just some of the services we have on offer:

  • Staffing (Labour Hire)
  • Marketing and Promotions
  • Revenue Management
  • Accounts and Payroll
  • Reservations (CRS)
  • TripAdvisor Management
  • Best Practice Operations
  • Motel Management

If you are looking for a service for your hospitality business, and don’t see it here, please feel free to contact us and discuss your requirements. We pride ourselves on customising our services to provide your business with complete and personalised solutions.

Improve your Efficiency, Profitability, Guest and Staff Satisfaction with Pama Hospitality Services.

Pama’s team includes experts in all related fields of hotel operations; including specialist marketers and data analysts, as well as experienced and skilled staff members ready and able to work for you when your team requires new additions.

Contact Pama today to discuss how we can help your esteemed organisation run more efficiently and effectively, while boosting your business’ bottom line.

We look forward to discussing your operational goals and objectives, and how we can revolutionize your business to achieve them.